![]() So if you find that IPv6 is on, it would be best to contact your internet service provider and request to turn it off. ![]() People living in Oceania have the most affordable internet access, followed by. Columbia, Honduras, and Nigeria are at the bottom of the internet affordability pillar. In the study, Israel stands out as the country with the most affordable internet, followed by Canada and Azerbaijan. Unfortunately, iOS devices do not have an option to turn it off locally. Africa and The Americas have the least affordable internet. Here is a tutorial you can use to determine if you actually have IPv6. Surfshark does not support IPv6 at the moment, so if you have it on your network, connectivity issues may arise. IPv6 is a networking system that some Internet networks might have. Check if you have IPv6 on your network.Try to test at least several different servers and see if the issue persists.Įven though it may sound too simple, resetting your device will give you a fresh start. To change the location, open the Locations page on your Surfshark app, where you will find the full list of our servers. You can easily do that on your iOS by switching from Wi-Fi to a mobile data network or vice versa.įor various reasons, one location might provide a more stable connection compared to others. To see if that is the case, try to check if connectivity issues remain while connected to a different network. This often happens if the Internet Provider applies some kind of restrictions on its network. Then reboot your device and see if the connection gets any better.Ĭonnectivity issues might be network-specific. If you have any of those, try disabling them. This applies to anti-virus software, other VPNs, firewalls, and file-sharing apps. That can sometimes interfere with Surfshark (or any other VPN) connection. Some apps might have taken over network controls on your device. If Low Power mode is enabled, check if turning it off makes a difference. But most often, you will find it if you go to your device's Settings and check the Battery section. Since there are many different iOS versions, this setting might appear in a different location. Low Power mode disables many systems on the device, including some networking functions. If that does not help, try the OpenVPN(TCP) protocol. This is where you will find an option to change the default protocol.Ĭhange the protocol from Automatic to OpenVPN(UDP). To do that, launch the Surfshark app, go to Settings -> VPN Settings, then open the Protocol tab. Change the default protocol on your Surfshark app.If you notice the connection being unstable on your iPhone or iPad when connected to a VPN, here is what you should try at first: In this tutorial, you will learn what might cause connectivity issues on your iOS device and how to fix them.
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